What do you want to know about RPO?

Recruitment Process Outsourcing (RPO) allows organizations to outsource all or part of their recruitment processes to Hueman, to recruit under their brand and banner (for short- and long-term engagements).

Within our RPO partnerships, we dedicate managed recruiter resources, implement a suite of advanced technology, and leverage our best-in-class digital recruitment marketing tools and recruitment processes to provide a world-class recruitment solution for our partners.

Hueman does not require an annual or per-project hiring minimum. We work with your organization to build a recruitment solution to meet your specific needs, ultimately decreasing costs and improving the quality of hires.

The cost of our RPO solution varies based on several factors, including hiring volumes, position types (hard-to-fill, volume), number of locations, number of hiring managers, requested services, and other variables. Our typical pricing models include:

i. Flat monthly service fee
ii. Cost per hire
iii. Monthly management fee and cost per hire

Typically, Hueman can be 50-100% more effective than internal recruiters, resulting in increased velocity and throughput. Additionally, our cost includes, marketing, technology, leadership, training, etc.

Lastly, an RPO partnership isn’t just recruiters; our full-service solution comprises an army of subject matter experts in talent acquisition strategy, recruitment technology, digital recruitment marketing, SEO, EVP, operations, and more.

Typically, our implementations last 4 to 6 weeks. Our implementation strategy for each new engagement is customized based on the defined partnership objectives and scope of the agreement. We work collaboratively with key personnel from your organization to define and build our solution.

What we have found is if we put the time into implementation now, we can sprint later. Depending on your needs today, we may have other services that could support your team until our RPO solution is up and running.

As a nationwide recruitment firm, with more than 27 years in the recruiting and talent acquisition industry, Hueman has extensive experience filling talent in hard-to-fill and volume roles, across all industries.

Hueman provides resources that are 100% dedicated to your business. To fully understand our partners' culture, our recruiters must be 100% committed to your organization.

We hire recruiters with varying experience levels from 1-20 years of specific recruitment expertise. Some of our recruiters come to us with prior recruiting backgrounds in specific industries, and all our recruiters have customer service and/or sales backgrounds, as we deem these competencies to be crucial to a recruiter’s success.

We hire individuals who are problem solvers, relationship builders, and who are, above all, resourceful and resilient. In addition, all of our recruiters go through our proprietary ‘Hueman Way’ recruitment training program.

Many of our recruiters come to us with prior recruiting backgrounds in specific industries, and all our recruiters have customer service and/or sales backgrounds, as we deem these competencies to be crucial to a recruiter’s success. We hire individuals who are problem solvers, relationship builders, and who are, above all resourceful and resilient. In addition to experience, all our recruiters go through our proprietary 'Hueman Way Training.

A huge differentiator for us is our ‘Hueman Way’ proprietary recruitment matrix that was built with input from both our in-house marketing and operations teams. This matrix provides our best-in-class processes for sourcing various types of candidates from hard-to-fill roles to more traditional roles and volume roles. With each unique role, our matrix suggests proven sourcing tactics based on market conditions, cultural fit, and unique requirements of the role.

Hueman’s recruiters will look and feel like your internal recruiters. For candidates and hiring managers, Hueman recruiters will feel like an extension of your team. Our recruiters use your company email and even change their company on LinkedIn to reflect your organization.

We measure everything via our Power BI reporting tool and Recruiter Scorecard. Recruitment leaders collaboratively develop goals and KPIs along with recruiters who support the partnership's SLAs. This collaboration ensures recruiters are bought in and “own” their results on the Scorecard.

Hueman’s recruiters are located in one of our two primary office locations in Jacksonville Beach, Florida, or Albuquerque, New Mexico, or potentially as a true remote.

Hueman takes a very prescriptive approach to implementation. We walk through a knowledge transfer process to learn everything – from benefits and pay, to speaking with your recruitment leadership and hiring managers to understand how you currently articulate your value proposition. Most importantly, however, is what we call our “road show.”

“The Hueman Recruitment Team” will conduct on-site visits to meet stakeholders and counterparts and begin to build relationships. Ideally, our recruiters will attend your new-hire orientation as if they are a new employee. Being on-site allows us to get a sense of your culture and all the little things, which helps make an outsourced partnership not feel outsourced.

Hueman’s RPO Solution keeps you fully informed, giving you unprecedented control over your TA program. We provide detailed reports and insights that many of our partners have never had before.

These insights enable you to offer valuable information to your organization’s leaders and drive strategic business decisions. Partnering with us means you have an experienced team to validate your strategies with data and expertise from other organizations.

Yes. We can deploy best-in-class digital onboarding systems if you don’t have one already and the resources to collect candidates' documents.

Yes. One of the key advantages of an RPO partnership is the ability to flex up or down based on your business needs. Typically, we will have a standard lead time to ramp up or roll off recruiters.

We understand the importance and sensitivity related to diversity and inclusion plans. If you have a DEI strategy, Hueman will follow all steps within the recruitment process to comply with your plan's components.

If you are interested in having our team provide input into your DEI strategy or to create a Diversity and Inclusion plan, from a recruitment perspective, we will go through a detailed process to do that with you.

The short answer is yes, we can. However, we have options. We can evaluate your current ATS and optimize it as needed. If you don’t have an existing ATS or if we need to upgrade your ATS, we can provide an ATS that makes sense for your business.

Our team uses handpicked, cutting-edge recruitment technology tools to assist our people in sourcing the best candidates. We know that no one technology or solution is right for every organization that’s why we have relationships with 80+ technology vendors, in addition to consistently vetting new technologies.

We pride ourselves on our flexibility, adaptability, and our ability to custom blend the right technology platforms to meet the unique needs of our partners. These characteristics allow us to consistently respond to the newest recruitment trends and technologies available on the market – and even some that aren’t available yet.

Yes. We source all candidates under your brand and banner as if we were an internal recruiter. We would never feel right using candidates sourced under a different brand for another partnership.

Yes. Reporting on key metrics is critical to success, as is communication. Our Reporting team establishes the baseline metrics and manages ongoing reporting, including monthly and quarterly client reporting and daily/weekly internal Hueman reporting. We communicate this information and continually ask for feedback to ensure we meet your hiring manager’s needs.

Yes, we work with unions all the time. We will need to understand the process from the beginning of our relationship to ensure that we follow all the required procedures.

Yes. In fact, Hueman has an internal Recruitment Marketing Team that works together with our recruiting teams, which increases our recruiter productivity by 100% when compared to a typical recruiter. Our Recruitment Marketing Team includes multiple global marketing leaders with experience from the largest recruiting companies in the world and digital recruitment experts whose proficiencies are unmatched. We focus heavily on lead generation, lead nurturing, and advertising, driven by ideal candidate persona attributes. We utilize many methodologies and tools, depending on the job at hand.

These include everything from foundational marketing best practices (such as overhauling job descriptions to become search-engine-optimized) to strategic initiatives (such as building a client's employer value proposition, brand message, customized content strategies, and expanding your digital footprint/online market reputation).

At our core, our people and culture set us apart from other RPO providers in the market. From the first kick-off meeting, we aim to develop strategic partnerships with our clients to source, screen, and recruit candidates that match their culture and values. In addition, we leverage our own award-winning culture to attract recruiters who will best represent your brand and deliver top-notch results. Below are a few of our accolades.

i. Hueman has been ranked on Fortune Magazine’s national list of Best Places to Work for 16 years
ii. Hueman is recognized by Gallup as One of the Most Engaged Workforces in the World, 4 years
iii. Hueman was named Best of RPO Providers by ClearlyRated, 5 years
iv. Hueman has been ranked on HRO Today’s Baker’s Dozen RPO Leaders list for the last 9 years